06.19.07

The Seven Myths of Outsourcing - WSJ Article

Posted in Best Practices, Outsourcing, Posts at 6:24 pm by Gary M. Zeiss

The Wall Street Journal article dated June 16, 2007 and entitled “The Seven Myths of Outsourcing” (at this link) is a great survey of significant issues arising in outsourcing deals. While it points out certain major flaws in the deal-making process, however, it fails to scratch below the surface to the misaligned incentives that give rise to this deal structure. Understanding those reasons is important, too, as seemingly illogical behaviors often has perfectly rational explanations underlying them.

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06.04.07

A Tale of Two Deals

Posted in Best Practices, Outsourcing, Posts at 2:18 pm by Gary M. Zeiss

I recently had the opportunity to represent an outsourced services supplier in one deal and a new outsourced services customer in another. In both deals, the other side provided the paper. The experience left me even more sure that a better way must exist for these deals.

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